The Signal Receiving Center operates on a 24-hour basis, throughout the year, ensuring an immediate response to anything that arises.

The immediate priority signals are the following:

• Burglary signal

With the emission of the signal, the Immediate Action (100) or the local Police Department, if it is an area outside of Athens, is immediately notified by telephone. Also, the subscriber is called, as well as the helpline, which he has notified us in writing. The signal enables us to know exactly which area has been breached.

• Fire signal

As long as a special fire detection system has been installed, the fire department and the subscriber are immediately informed via telephone about the fire and the place where it occurred.

• Personal threat signal

In the case of a personal threat signal (given by pressing a special button), the alarm located in the area remains silent, while Immediate Action (100) or the local Police Department is notified, if it is in an area outside of Athens.

• Medical distress signal

In the event of a personal threat signal (given by pressing a special button), all telephone numbers notified to us in writing by the subscriber are immediately notified.

In all cases, the security authorities and other persons designated by the owner are immediately informed.